Jo Ellen (loving__you) wrote in bad_service,
Jo Ellen

WTF? Victim of a suck.

In short... Mom and I went to a fast food chicken restaurant. I had a coupon, she did not. Coupon says to inform the cashier of the coupon before ordering. I never had anything from there before so I didn't know what was on their menu.

Mom: The driver
Me: Pissed off customer/passenger seat bitcher
CLC: Clueless Cashier

Mom: Hi, I have a coupon for "blahblah."
CLC: Please drive around to the window.
Mom: That's not all I want.
CLC: I have to see the coupon.
Mom: But I want to order something else, too.
CLC: Drive around to the window.

:Drives around & waits on vehicle in front of us to move while more people pull in behind us:

Mom: :gives coupon to cashier:
CLC: That'll be $x.xx.
Mom: I wanted to order something else with that.
CLC: Ok, what do you want?
Mom: I don't know what you have. Do you have a me--?
CLC: I can help you with that. We have :starts naming off chicken and other stuff:
Mom: But I don't know what the prices are. Do you have a menu?
CLC: I can help you with that. :starts naming off food again:
Mom: I wanted to look at the different combos.
CLC: You can drive back around to the menu.
Mom: And i'll have to wait in line behind everyone else. This is why I told you back there at the box I wanted to order something else.
CLC: But I had to see the coupon.
Mom: That's fine but I need(ed) to look at the menu to see what else I wanted. I could have ordered the other then brought the coupon around for you to look at.
CLC: But I have to look at the coupon.
Me: : getting madder than the dickens: She could have ordered the other stuff first. THEN we could have drove around and brought the coupon for you to look at. THEN you could have added that to the order.
CLC: :gets an oops/duh look on her face:
Me: Give her back the damn coupon. We'll go somewhere else.

We drive 10 miles to a different Bojangles and tell them AT THE BOX exactly what is on the coupon. Then Mom gets to look at the menu to decide what she wants. We drive around, give them the coupon. We get our order and leave happy.

WHY could this other clueless girl not do that?! WTF!

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