bulldog47 (bulldog47) wrote in bad_service,

Car dealers!!! UGH!!!

Recently as I've posted here, I had a rear end accident. The lady admitted fault and her insurance paid quite promptly. We received about $2000. and were sent another $2000. by a relative. Now as much as some would believe that would up our chances for a better car, it
didn't. It still would only afford us a car for $2-3 thousand dollars after fees and such.
So, off we went to peruse the local hole in the wall car lots. We went to a local lot I had
seen advertised online. Their website came up a search engine which, should have been an omen.
We saw a 97 Pontiac Bonneville which was in remarkably nice condition and had decent mileage for these parts. We paid for the car (mostly) on that Sunday, and paid the rest on Wednesday that followed. On Monday we were informed that the car needed an inspection and a gasline was
accidentally broken while doing so and that the car would be ready by Wed. No such luck! We
had a rental which we had to return and it was getting costly. They promised that the car would be ready by Wed. and, it wasn't. Okay, when? I said. Friday the latest they promised.
Okay. We came back on Friday after waiting 2 days for a phone call that never came. So, we
went back on Friday and... YOU GUESSED IT!! No car!! Then, to appease us further, gave us
another car with a dealer plate to use over the weekend, promising the car would be ready by Monday. No such luck!! I was now convinced that the car had either been sold out from under
us or, had a major issue that was taking too long to fix. And that we couldn't find out either
because the sales manager kept saying the mechanic wouldn't tell her! I would think that if
you paid for a car with cash, they'd wanna please you. I was totally disgusted by this point and asked for my money back. I got it and went else where. This dealer was someone I'd purchased from before. I gave him the cash on Mon. and the car was in my driveway,Tues.
Lesson learned!!
Tags: car/truck sales, customers shouldn't get what they want
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