Christina (rainshowers) wrote in bad_service,

  • Mood:

Moar Time Warner Crap

Follow up to this: if anyone cares.

Got in touch with a rep the day of the above post, who told me the account was caught up and we had nothing to worry about, sorry for the drama.

Guesssss what I got yesterday?

Oh, that's right. A bill. Now for $37.82 PAST DUE. So that would be the $32 I talked about in the post above, and then a $5 late fee tacked on. I just paid the current charges last Monday.

Then we get a CALL from Time Warner's COLLECTION company, saying our service was getting shut off on Saturday.

My husband is on the phone with them (Time Warner itself) right now, has been for the last 40 minutes, trying to explain that we didn't want the services we were charged for. After he said that, all of the sudden the rep went digging into our account and it became another issue we owed for something else... That happened to break down to exactly the same amount.

I have a headache. I'm moving to DirecTv or something, I can't take this crap anymore. WTF Time Warner?
  • Post a new comment


    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded