Kimber (chesterismyhero) wrote in bad_service,

I waited a few days to post this to make sure it was legitimate bad_service and I do believe it is.

I work for the local community college. In order to save money, instead of using the ridiculously expensive on campus catering company for lunch meetings, my department has decided to start going to restaurants.

We were scheduled to host a lunch meeting for some grant program last Thursday. A couple weeks prior to this meeting, my coworker called a restaurant that is located across the highway from the college to see if we could hold the meeting there. At the time, we didn't know that this restaurant was no longer open for lunch (the place is under new management). However, when they found out that this was a group from the college, they immediately decided to make an exception and do a lunch menu for our group. (They brought this up, not us.)

Last Monday coworker called to confirm they would be ready for us on Thursday at 10:30 a.m., with lunch served at 11:00 a.m. Restaurant owner says of course we're ready, gives her a rundown of menu, and confirms the price.

So all is well...or so we thought.

Thursday rolls around. My 2 coworkers head over to the restaurant to set up for the meeting. Only, no one is there. They try calling the owner. No answer. They look in the windows and beer bottles are still on the table from the previous evening.

Thankfully we were able to get in at a different restaurant in town so the meeting was saved, but yeesh.

At first we thought, maybe something happened and there was an emergency. Only the owner still won't return our calls. He's been open for business since then, but he refuses to acknowledge his screw up or even apologize for what happened.

tl;dr: restaurant decides to open for lunch so we can have a meeting there, only when the meeting day comes, they AREN'T there and leave us high and dry.
Tags: *restaurant

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