NJ (itsnoelle) wrote in bad_service,
NJ
itsnoelle
bad_service

Clerk fainting at the A&P

On Thursday night, December 10th my boyfriend I decided to go to the A&P in Hopewell Jct. NY to rent a DVD from the RedBox and to pick up some snacks. Movie night, yay! Its about 11:30-11:45pm and we're wandering the store. It's pretty quiet, but its open 24 hours so we weren't worried. We saw a police officer walking around shopping (out of jurisdiction, from another county) a stocker and only one register is open.

We grab our stuff and head to the open register. The stocker is in the aisle across from the register and the clerk...is kind of sleeping standing up with her head on the conveyor belt. We don't want to hurt her, so we hold our things. I asked her if she can check us out. She stands up and kind of weaves back and forth. She says 'I'm OK' then takes my stuff and scans a chocolate bar and then tries to scan my grapefruits. They don't have barcodes because they're fruit, right? I tell her 'They're 4 grapefruit for $5'. She says 'I'm OK' again and then tries to scan them again. She then seemingly gives up and puts them next to the chocolate and hits the total button. At this point I wasn't sure if she was letting me check out without scanning the grapefruit, or if she was genuinely confused. I asked her if she was feeling all right because she was sort of weaving back and forth and seemed very confused. The stocker takes the policer officer behind us on the register next to us and the clerk helping us is still staring at the screen and then the grapefruit. I asked the stocker to help us because she seemed to have trouble.

He comes over and asks her if she is OK. He seems to realize that she needed a break or to sit down, or something and she told him she was okay a few more times. He tells her he'll handle it and she can go sit down for a minute. He starts to ring me up and then she sort of stumbles and almost takes the register down with her, then stumbles again and then faints. My boyfriend goes off to see if the police officer is still around and I call 911 and the stocker is assisting her. I tell the 911 dispatcher what happens and they say they are sending an ambulance. I am a lifeguard so my training from my current job is to always call 911 in case. She was conscious and talking and just kind of laying on the floor. The police officer gives her a jacket. He said since he was a large woman he thought she could have been diabetic and her blood sugar crashed. The stocker then checks us out and thanks us for helping out.


I am in no way blaming her or him for the suck, but come on! She was a pharmacist who had probably be then for several hours, with no break and no food. I couldn't believe she was there as long as she was. The stocker said she "was having a very long day". I felt so bad for them because they really can help things. The store should have been more responsible. I realize the country is in a recession but when employees are fainting due to exhaustion, or lack of breaks that is asking for a lawsuit.
Tags: "i know this isn't really bad service", *grocer, as featured on sf_d, false accusations, internet lawyering, lots and lots and lots of words, maybe they were zombies, my diagnosis-let me show you it, retail, tagger tags with love, this post's topicality is off
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