that there is an outage.
I know that. This is the reason why I am phoning, and waiting on the phone for 20 minutes at a time.
They don't seem to be able to tell me when and if our broadband service will be back on again.
I will try again today, and this time I'm demanding to talk to a supervisor. I hope they don't make us wait 3 months like they did connecting our landline.
If this is not considered bad service then I apologise in advance.