mixtupbutterfly (mixtupbutterfly) wrote in bad_service,

I am NOT meant to have pizza tonight. WTH?!?

Tonight was so horrible in regard to bad service and pizza places, it's actually quite comical.

So my Mom, daughter, and I wanted pizza tonight. Call up one of the famous pizza places that is usually pretty good, and order a brooklyn style pizza, olives, white sauce, mmm yummy pizza goodness.

We wait, it comes, the box is handed to me where everything seems good at first. I get to the kitchen, put the pizza down, open the box and literally, my mouth dropped open. There was pools of grease on the pizza. Imagine a pizza that is sprinkled with crisco instead of Parmesan cheese. I have never, in all my life, seen a pizza so greasy. I then notice the other side of the box that is dripping with grease, through the cardboard it is dripping everywhere. On the side where the box folds up there is literally a pool of grease. I show my Mom, she agrees it is absolutely disgusting to have a pizza that greasy. I have eaten greasy new york pizza... this was 10 times beyond that. Deep fried pizza would have less grease!

So we call them and tell them the situation... they have an attitude saying that is just the way the pizza is made. Um, no. If there are grease pools in the box and it looks like you just topped it with oil, thats not okay. The crust was disgustingly soggy it was so greasy. They reluctantly tell us they will refund our money. Delivery guy comes, is acting pissed off, has me sign a slip saying the money was returned, but told us to keep the pizza.

So we decide to order from another well known pizza place that has normally never been a problem. I do their online ordering system, and distinctly remember clicking large pizza. There are 3 of us eating, medium would not do. I had used the online coupon for "first online order" pizza for 8.99. It says any size, any pizza up to 3 toppings or specialty. So we got the large cheese lovers with black olives. Also got the chocolate dunkers and their yummy sauce.

Pizza comes to us... the pizza is cold. Okay, whatever, we are really hungry and nothing a little pop in the microwave couldn't fix. However, I'm looking at the box and thinking "Damn, this really is a small pizza." Open the pizza up, yeah, it is most definitely not a large.

I check the e-receipt (should of looked before) and it says medium. Now I know for a fact I clicked large. I double check everything and even read it off to my mom before I submitted the order. We call them, tell them that something must be up with their online ordering because we hit large, got a medium. They then said that since it wasn't our first online order to this address we couldn't get the large. So I said "What, so I click large and your system will tell it to put in medium if its not our first order? WTH? That's not right" they bitch and moan and basically tell us tough shit, that it wasn't our first order so that's what happened. I just hang up, start laughing, and tell my Mom that some force is telling us we should not be eating pizza tonight.

So if I wake up with food poisoning tomorrow.... I know who to blame. F you pizza gods! LOL.

So the bad service? Totally greasy absolutely disgusting pizza. The other bad service? Determining that since it wasn't your first order it's going to bump you down to a medium pizza when you hit large. STUPID!

Oh well. I still ate the pizza because after this 2 hour ordeal we were hungry, lol
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