ljmydayaway (ljmydayaway) wrote in bad_service,

Update on Roadrunner Crapness

Update to http://community.livejournal.com/bad_service/2428444.html#cutid1

I called TW tonight to request a credit. I explained and requested $50 credit (three months of Turbo plus 30% of this past month's internet, which I thought was pretty fair), and they gave it to me without a fight. The reps were surprisingly friendly tonight.

And yes, I took off Turbo.

This is not the end. I have only won the battle, not the war. x3
Tags: follow-up

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