mindiloohoo (mindiloohoo) wrote in bad_service,
mindiloohoo
mindiloohoo
bad_service

WTF at McD's (AKA lazy employees)

My husband just reminded me of this, and I had a chuckle, so I'll share. 

About 9:30 on a weekday morning, I pull into the drive through at the local McD's.  It's fairly empty.  I place my order: A hashbrown (this was a few months before the 2 for $1 hashbrowns) and a medium hot mocha.

At this McD's, they don't put your order on the screen, or repeat it back to you (this is chronic bad service from them), so I ask them to repeat it back:  A hashbrown and a medium hot mocha.  They do. 

I pull around and pay.  

I pull up to the next window.  The lady hands me my hashbrown and says "our hot mocha machine is broken, would you like an iced coffee instead?"
Me:  "No thanks, I'll just take my money back."   (the mocha was more expensive than iced coffee anyway, and I didn't want it that badly.  i could get a coffee at work, and save my $$$ for a day when they had them)
Lady:  "Hold on a minute". 

Then she handed me a hot mocha. 
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