Until today.
I went to the Drive Thru and ordered:
A number 2 Sausage Egg and Cheese biscuit meal, with a small coke
One Ham, Egg and Cheese Croissant
2 orders of 6 piece cheesy tots.
I pay, get my food, glance in the bag and leave.
(Yes yes, check your food. I usually do, but thats my bad)
I get back to work and I have the sides and coke right, but both sandwiches were Sausage Egg Croissant.
Oh well, my fault for not checking before I left, so I go back.
I go in and show the girl my receipt which is correct, and my sandwiches which were not.
Me: Hi, I just came through the drive through, and my sandwiches were wrong. I got two Sausage Egg croissants, but I ordered this "points to receipt" One HAM egg and cheese crossaint, and one sausage egg and cheese BISCUIT.
Cashier: Um, ok sorry. (Turns and yells to grill) "I need a ham egg and cheese biscuit".
Me: Excuse me, I needed a sausage egg and cheese biscuit and a ham egg and cheese croissant.
Cashier: Oh ok. (says nothing to grill)
Me: Excuse me?
Cashier: (brings me ham biscuit, one of the original sausage croissants) Here you go.
Me: I'm sorry, I needed one ham croissant and one sausage biscuit.
Cashier: Thats what I gave you.
Me: No.. you gave me the reverse. I need the ham on the croissant and the sausage on a biscuit.
Cashier: (hurls bag of food into waste bin) "I NEED A DAMN HAM BISCUIT AND A SAU
Me: "......"
Me: EXCUSE ME, I need the ham on the croissant... and the sausage on the biscuit.
Cashier: (gets manager) I keep making this lady's food and she keeps telling me it's wrong.
Me: "...."
Manager: Can I help you?
Me: (relays the entire freaking situation, explains the RECEIPT is correct and the sandwiches keep NOT being correct and shows it to her)
Manager: *sighs and turns to grill* CAN I HAVE A HAM EGG AND CHEESE BISCUIT A
Me: "....." Um.. I need a Sausage Biscuit and a Ham Croissant.
Manager: Well what do you want me to do?
Me: I just want the sandwiches that I ordered. It is on the receipt.
Manager: "Jesus fucking Christ" Gets food. Bags it. Slams it on the counter. "waste of freaking food" Walks away.
Me: "...."
TLDR
My order was wrong. I go to get it corrected. They get it wrong another 500 times and get bitchy with me when I keep correcting them.
And yes, I will be calling the 1866 number on my freaking receipt. Yeesh.
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