whosits (whosits) wrote in bad_service,

Once upon a time a time this was all farm land. My great grandfahter bought property and built a few houses. Fourty years later there are houses all over the place. The house faces street X so that is the address, but the driveway is on street Y. You can see a break in the stone wall where the original driveway was but the driveway has been on street Y for the last 20 years or so that I can remember. It is a four family house and for some reason there have never been apartments numbers on it. The house is my 99 year old grandmothers and there aren't even leases, but that isn't the issue.

UPS is the issue. Normally I get things delivered to my dad's house which is right around the corner, literally. The driveway leads right into his backyard. But I have been trying to stop doing that because it was annoying my dad and he was giving me crap about ordering too much crap.

In May I ordered my son's birth announcements and they didn't come the day they were supposed to. I check on the tracking and it says there isn't an apartment number indicated. Days pass and I get a card to pick up the package. I paid shipping, why should I pick it up? Not only that but it would cost me at least $5 to cross the bridge and I'd have to pack up two kids, one being  a newborn at the time. I spoke to the guy at the distribution center and he said he'd get it worked out.

The next day we happened to be outside when the UPS driver came. With an attitude. He told me I should take out my crayon and write numbers on the house and put up a sign saying the driveway is on road Y. I told him I haven't had a  problem with the UPSP or FEDEX and they usually leave it on the porch or one of the doors. Even if they had to deliver it to one of the apartments upstairs you can't get up there without a key.

Of course this is happening again. I think UPS is one of the few people who can deliver things such as nail polish because it is flammable but now I know if I order from this company again that dealing with my father is easier then dealing with bitchy delivery drivers.
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