In between: several maintenance requests are made but not fulfilled. Notably, they come out very rapidly for reports of flooding (turned out the AC was leaking water into the bathroom).
August: still can't open our window because there's no bug screen and it's friggan august, there's wasps out there. They ask us to sign a new lease. We do so, and in the process alert them again that we need a new bug screen. By now, the other window's latch is broken, but maybe one request at a time will be more likely to get through?
A week later. Still no screen. I notice on my LJ that it's been 11 months since I posted about the break-in.