southern_hills (southern_hills) wrote in bad_service,
southern_hills
southern_hills
bad_service

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Vet in Texas

So I took my new little toy poodle in today for her second set of shots.  This is her first visit to this vet, though my other dogs have been several times.  The staff there are usually pretty, um, angry ... they act like they can't answer questions or anything.  I understand you have a ton of animals to take care of  and tend too, but geez.  Anyway, so I go in and they ask my name and blah blah blah.  So then they ask who I was bringing in and I told them her name was JUICY and that she was a toy poodle and that she was 9 WEEKS and 3 DAYS old.  So we wait (there was only ONE person in front of us) and then we were called.  My boyfriend and I take Juicy into the room and the vet calls her JUICE - uh, okay - we just figured he was being funny or whatever and then he tells me that he'll see me in two weeks - okay.  I go up to the counter (after handing off Juicy to said boyfriend) to pay the bill and the staff person hands me her flea/tick/heartworm and I ask her why not just a heartworm pill and she coldy tells me that the vet likes puppies to be on this medicine, but when she's older, I'm free to put her on whatever - alright.  Then she tells me that they'll see me in a month - uh wait - the vet just said I would be back in two weeks.  She then tells me YEAH THAT'LL BE A MONTH - since when did two weeks become one month.  So anyway, I go to put Juicy in her kennel for the drive home and I start to go over the paperwork and low and behold the staff woman typed in JUICE for her name?!?  Come on - I coulda spelled it for you, but I figured since a 9 year old could grasp her name, you could to and she also wrote that Juicy was 9 weeks and 2 days old (not a big deal, but really?!?)
Tags: irritated mod, it's only bad service if you die, line breaks please!, pet vet/medical, say my name say my name, small scared animal, you gotta speak up
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