Manda (pale_september) wrote in bad_service,
Manda
pale_september
bad_service

Pizza delivery woes

I live in Arkansas and I have a Southern accent, although it's not thick. I say "thang" and have that tiny drawl when I talk. I say this as it goes along with my story...

There's a local pizza place here that I love and cherish. An older man works there and I feel guilty having to use my credit card as it seems to really confuse him.  He's usually very nice and makes small talk with me as I read him my credit card information two or three times, hehe. I'm not in a hurry, so I'm not bothered by it.

I guess a few days ago they hired another  man who is definitely not like my normal pizza guy. He had a Philly sounding accent and sounded irritated when I called. It went something like this...

Me: Hey, I'd like to make a delivery order using a credit card.

Pizza guy: *a few seconds of silence* "Uh, YEAH?"

Me: Okay, I'd like *long pizza order you don't care to read*

Pizza guy: Okay, what? I got like half that order. *sigh*

Me: Oh, sorry. *repeats order*

Pizza guy: *Continues to make heavy annoyed sighs* All right, give me the credit card info.

At this point I try to be slow so I don't piss this guy off any further.

Pizza guy: Okay, WHAT? You need to, umm, ugh, just give it to me again please.

Me: *repeats again*

Pizza guy: ....hold on.

I hear him set the phone done, but I could still hear him. "Yeah, someone is going to get this girl's order. I can't understand these f--king hick's accents". After a bunch of muffled arguing a woman picks up and takes my order. I guess he didn't press a button hard enough.

I really like this pizza place, they're usually very nice so I didn't say anything. What annoys me is that my accent is NOT that thick. I have friends from other countries who have never had a problem understanding me. For God sake, I've only lived in the South for five years. Someone needs to give this guy a hug or something.
Tags: *pizzeria, you gotta speak up
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