Riot of Flowers (riot_of_flowers) wrote in bad_service,
Riot of Flowers
riot_of_flowers
bad_service

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Mind what you drink.

Today, when my brother and I decided to imitate the drinks that are served at Starbucks, I remembered something that happened to a friend and me 5 years ago, at a nearby coffee store.

It was the hottest Saturday of the damned summer and we had just left from a final exam. At 4PM they were going to hand us over our grades so we had to wait because, if we passed the exam, they would sign down our grades books (I tried everywhere to find the accurate translation but I couldn't find it. It's just that little notebook where they sign your grades) and we would be able to leave instead of staying for an immediate supplementary oral exam.

Anyways, it was past 2.30PM, it was hot, we were thirsty and the bar downstairs was closed because it was Saturday (despite the fact there were always classes during Saturdays, they always closed), so no bar, no drinks and thus, time to go somewhere else.

Walking towards one of the many avenues we decided to get into a fancy looking coffee house. It would obviously have awfully silly prices for drinks and food but at least the sun was not hitting it, the air conditioner was working full power and it looked amazing, very clean and elegant.

My friend asked for a soda and I, as usual for me to do it, asked for a cold chocolate milk.

It is not rare for such places to make cold chocolate milk with chocolate powder and sometimes, when they don't manage to dissolve the powder well, lumps of chocolate can be found at the bottom of the glass.

So well, we were drinking happily ever after with my friend, enjoying the air conditioner as much as possible, when I spotted a chocolate lump at the bottom. I tried to dissolve it by pressing my straw against it but nothing happened.

I tried it again and nothing happened again.

"Oh well" I told myself  "I will leave the straw on it until it dissolves". It never dissolved though.

When I finished my drink I looked at the bottom of the glass to check what was wrong with the chocolate lump. Suddenly the lump's shape and density made sense when I looked closer to it: at the bottom of my glass there was a small cockroach without two legs and its antennas.

Needless to say I was about to vomit (to top it all, I have a terrible fear for cockroaches, so the possibility of having swallowed parts of it was way to much for my mind right then) when my friend, outraged, took my glass and went straightly forward to the cashier and the waiters to demand an explanation for what I had found, making sure everyone in the coffee house could hear her.

At first the owner said it was but a chocolate lump and then my friend took it out to show it to him, demanding a compensation for having found such thing in such place, saying that SENASA (a national organization of my country dedicated to make sure all food establishments are clean and following the rules, as well as to check food's quality) was just some blocks away, that she would call them, call customer's complaints organization and much more.

To stop my friend's outraged reaction, they gave me a soda and decided to not charge the cold chocolate milk I asked for initially neither the soda. I drank it just because my friend made me drink it (I was still in brain meltdown city).

When we were about to leave the waiters brought us the bill and oh yay, the soda they brought me was listed there.

My friend was going to complain again but I told her not to, we had at least a good half hour to walk back towards the institution and to complain for hours for a drink wouldn't worth it if it meant to lose the supplementary exams if we hadn't had a big mark to pass the exam at once.

At least we passed the tests with big marks, enough to not have the supplementary oral exam, yet, well, I still hope that the cockroach had initially been missing those parts of its anatomy and not to have swallowed them.


(I apologize wholeheartedly for all the grammatical mistakes and odd words I could have used).

Tags: roaches are gross!
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