whitedragon1983 (whitedragon1983) wrote in bad_service,
whitedragon1983
whitedragon1983
bad_service

What the hell....

I honestly think the delivery companies here have something against me, what because I tip 20%?!

About three months ago I went through this fiasco with Papa John's (it's in this journal somewhere... I posted it here :P) basically the driver screwed up my order, not the other staff (they're okay by me)...

Moving on...

I order from what's now Milio's. I get hte normal 2 sandwiches (one for lunch one for dinner) a soda and a cookie...

I like to order online because I hate the "Thanks for calling _______ please hold." Which is always said in 5 seconds then you're subjected to annoying music and obnoxious ads. If I order online I don't have to deal with being on hold for 5-10 minutes and get my order in nice and easy...
well the people at Milio's have even said they DON'T PAY ATTENTION TO ORDERS! So I always have to call to give them my credit card info... because they ignore it....

Well this time they also ignored the fact that I ordered a drink and cookie but still charged me for it... gar!

So the driver calls and says (and I quote) "I'll meet you in the front lobby in a couple minutes" (Note: I live in a dorm, and he said _IN_ the front lobby..." So I wait a minute, snag my cell phone and wait... and wait... then I get a call..

"Uh did you order Milio's I've been waiting outside for 10 minutes..." I sigh and look outside... I don't see anyone that looks like they have food to deliver... why? Because he was IN HIS CAR... Gar!

So this ensues:

Me: I just want food :P
DD: Dickcake of a Driver

DD is sitting in a car with a milio's logo.... I sigh and go over.
Me: Are you looking for someone who ordered?
DD: Uh yeah, I'm sitting out here, what else would I be doing?
Me: Well you said you'd come in the lobby...
DD: Whatever... I never say that, here's your sandwich, it's gonna be 11.46
Me: Um... I gave them my credit card info... so I should just have to sign something? *confused tone*
DD: God, I swear you college bimbos are such idiots... you're Katie?
Me: Yeah *More confused because you usually don't associate the word "bimbo" with a fat girl but...*
DD: *hands me just a bag with the sandwiches, no drink, no cookie...* Sign!
Me: Um I had a drink and a cookie with this?
DD: Well you don't need it because you didn't order it *points to little order form* SEE just two sandwiches...
Me: Well I'm being charged for them... *signs anyway because I want my damn sandwiches... doesn't tip*
DD: Well gee thanks for your generousity...
Me: WTF!

If I didn't know better I'd say this was the driver a-hole who screwed me over at Papa John's only he looked different... and keep in mind I don't talk in a condesending tone, and I damn well know I didn't deserve this... *sigh* So I call Milio's...

Me: Hey, yeah I ordered from you but I never got my drink and cookie... I got charged for it... but never got it... *note I never said the driver was rude... despite e-mailing them ((harrassment is all too common on this campus))*

G (girl): Let me check... no we.. oh wait you're the internet order... well we miss things a lot... yep you did I'll have someone deliver those to you soon...

Me: Thanks.

I waited 20 minutes before the driver showed back up... Now milio's is maybe 5 blocks away from my location... I would walk there but I had too much to do :P Literally I'm not being bitchy...

My pop was warm, and my cookie was broken... the driver had a smirk on his face. *sigh*

DD: Here you go, that'll be 4.56...
Me: I already paid...
DD: For your sandwich...
Me: You know what... I did nothing to you...
DD: Yeah, nothing... right...
Me: I think I'll head down to Milio's myself then *sorry paper you won't be getting written tonight*

So I walked down there in the friggin cold... said the guy tried to charge me, finally got my pop and cookie and walked home... in the friggin cold, holding a cold pop... these guys DRIVE in a warm car...

I understand the pressure that work can bring but holy jimminee jesus this was uncalled for!!!
Subscribe
  • Post a new comment

    Error

    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

  • 26 comments