obsessivexidiot (obsessivexidiot) wrote in bad_service,
obsessivexidiot
obsessivexidiot
bad_service

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I get that you have rules, but...

So, I was a joint-enrollment (senior hs year at college) student at a local (an hours drive away) college. I was taking all of my classes, however, at a satellite campus about 15 min. from my house. So, I go up on my only trip all semester to the main campus to buy my textbooks. Now, bear in mind that I'm young; I don't have my own credit card. So, I bring my Dad's card.

After standing in a long, long line (first week of classes), I finally make it up to the register with my armload of six textbooks. The register woman rings them up and asks for my card. I give her my father's card. She tells me she can't take someone else's card from me, unless she receives written permission. Do note there was no sign ANYWHERE informing me of this. So, I pull out my ID and say, "Look, we have the same last name. It's my Dad's card." She refuses to let me use it and gives me a look that screams for me to get moving. So, I ask for the fax number to the store, call my father, wait in the long-ass line again, and finally am able to make a purchase.

This was really obnoxious, but I could have stolen it from my father, so it was far less suck than the next time.

Next semester:

Now that I'm aware of the 'need written permission to use another's card' rule, I get my father to write me a permission slip- omg- and sign it. I go to the bookstore, get my books, and eventually get up to the register. I give the woman his card and the slip after she rings me up, only to hear, "I can't take your card. The written permission needs to be faxed directly." To which I respond, "Look. We have the same last name, and the signature on the note matches the signature on the back of his debit card." But to no avail. I have to have him fax permission yet again.

I get that these places have rules, but it gets a bit ridiculous when the signatures on the NOTE and CARD match, I have a matching last name, and you STILL won't let me buy. I mean, come on!
Tags: credit cards, enough dogpiling yeah?, following rules =/= bad service, helpful comments, obeying the law is not a suck
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