the Schwarzschild Ulna (aeolian_harp) wrote in bad_service,
the Schwarzschild Ulna

Sodexo = the devil

When I was in college, if you lived in the dorms you had to purchase a mandatory meal plan. So considering we had no choice but to buy this meal plan, the expectation that there would be things we'd actually be able to eat isn't exactly unrealistic.

I'm a vegetarian, and the food service had been advertised to me as having an entire vegetarian/vegan station. Awesome! But, alas, apparently it was cut out completely the summer before I started my freshman year. I also couldn't get nutritional information on any of the foods so, for instance, I didn't know if I could eat a bean burrito because I didn't know if the beans had been cooked in a meat-based sauce.

My sophomore year Sodexo decided to hold a meeting at my dorm to supposedly get student input on their offerings, but instead they just used this meeting as a platform to shoot down all of our ideas and attempt to justify why they wouldn't listen to us. For instance, one of the stations had a policy that was really bizarre and that could have been easily changed. It was something like not being allowed to put tomatoes on one food item, even though the station had sliced tomatoes readily available because they used them on other items. When we brought up this simple request, the Sodexo agent simply told us it was not possible for them to do this because Sodexo had decided that it was best for their policy to not allow students to get tomatoes on certain items.

A couple of us also brought up the issue that there was hardly anything vegetarians could eat, and the guy told us he "used to" be a vegetarian (I personally hate when people tell me this because it generally has zero relevance to the conversation at hand), and therefore he knew that the vegetarian selection was adequate. When I told him that I didn't even know what was vegetarian and what wasn't, and that I had combed their Web site looking for further nutritional information, he insisted the information was available online. I told him it wasn't, so he gave me his e-mail address and told me to e-mail him and he would send me a link. When I attempted to e-mail him, the address he had given me turned out to be invalid.
Tags: no service, school woes
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