verisimilitude9 (verisimilitude9) wrote in bad_service,

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Oil Change Rip-Off

Hello, all. First-time poster, etc. etc. I'm not sure if this qualifies as pure bad service or a WTF. Basically brief Oil Change Shop Suckage.

Backstory: So, the other day, the significant other and myself had a date to see a movie, and agreed to meet up at the movie theatre. As always, I got there early. As I had some free time before said date, and my car needed an oil change, I decided to pop into the oil change shop that was right by the movie theatre, particularly as they were advertising $17.99 for a full service oil change.


I pull into the little garage thing, and the mechanic tells me to pop the hood, etc. I go ahead, remain in the car, he does his thing.

Mechanic: That'll be $31.50.
Me: WHUT? You advertised $17.99!!
Mechanic: Yeah, but we put synthetic oil in your car. It works better.
Me: I didn't ask for synthetic oil!
Mechanic: *shrugs, cracks gum* Well, your car would run better on synthetic oil, so we put that in. $31.50.
Me: *seething in resentment* Fine. *hands him $31.50*
Mechanic: Oh, by the way, you also need new antifreeze. Yours looks really bad.
Me: No I don't.
Mechanic: *in condescending tone typically used to placate whiny, badly-in-need-of-nap 3-year-olds* Miss, I don't know how long you have been driving, or if you know anything about it, but antifreeze is used so that your car doesn't overheat. It is summertime, so you need to change your antifreeze. By the way, we have a special right now. Usually that's $80, but I'll give it to you for $50.
Me: *getting really pissed* SIR, I don't know if YOU know, but antifreeze only needs to be changed on average of once every two years, and I just got mine done last November, and as I don't work as a traveling salesperson or drive for more than an average of seven miles a day, it's fine still. And by the way, you don't need to talk to me like I'm mentally retarded.
Mechanic: *now with really snotty attitude* I'm just telling you what you should get, that's part of my job.
Me: Good-bye.

ARGH. Yes, I'm aware that synthetic oil is better, but it pissed me off because I didn't ask for it, and it's not like my car's going to blow up and kill everyone within a five-mile radius if it's got regular oil in it! And WHY IS IT that auto shops aaaaaaaaaaaaaaaaaaaaalllllllways try to sell you anything and everything if you're a girl?! I'm not trying to generalize, but this type of thing happens far too often, though never before to this extent. Maybe it's just me and other girls don't get this type of treatment. I don't know. But seriously, WTF?
Tags: car/truck repair, no one cares it's your first time, you gotta speak up
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