After about 10 more minutes our pizza comes out and isn't as hot as it usually is but still hot enough. We eat, my mom runs out of her soda, and the waitress never comes by to see how our food is or if we need any refills. She wasn't very friendly at all and didn't seem to care one bit that our service was so slow. I would've completely understood if they were super busy but there was barely anyone there.
We still left a tip, just not the usual 15%+. She really didn't do much other than take our order and bring our food and bill. The bussers brought us more drinks and everything. Usually service is pretty great there so we were quite disappointed and slightly annoyed that it took us over an hour to get out of there.