__ohthedrama (__ohthedrama) wrote in bad_service,
__ohthedrama
__ohthedrama
bad_service

BJs on the water, does in fact, suck.

Basically, went on vacation to the beach with a group of friends. On a Tuesday night, we were unsure to go and I recommended BJ's on the water. It's usually one of the many restaurants I visit with my family when we go to Ocean City, MD. But I guess since I wasn't with family, and instead with a crowd aged 19-21, I should have expected lackluster service.


But for the tl;dr crowd, basically the highlight of the evening was a friend ordering a medium burger, biting into it just for it to literally bleed into his mouth, causing him to be feel sick. I don't usually eat raw meat either, and I would have felt queasy, too. Snarky manager comes over, laughs when I tell him my friend was sick over the burger, and walks away. I get pissed and ask him over when we're paying, and just receive more rudeness. Customer Service 101 must not be in BJ's on the Water's training manual.

Under the cut is a letter I sent to their management later that evening.
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Tags: *restaurant, letter to, line breaks please!
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  • Silly Sprint people

    I want to change to sprint so I contacted them via phone. Here’s what happened and why Them: you can join for 200.00 Me: that’s a lot of money your…

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