bad_jew (bad_jew) wrote in bad_service,

Uh, I'm not sure if this qualifies as bad service, per say. But it's...something.

I overdrew my account balance at SunTrust by $3 on my debit card (without realizing it). When I went to look at my account balance online, they charged me $320 for penalties.

Can banks even do that?

Edit: I went to the bank and found out that they charge $32 per overdraw...even if that overdraw is $2. They are going to take $200 off of the fees, leaving me with only about 300 to pay. The teller said to me, "You know, a lot of banks do have debit cards that stop charging once you reach a certain point. Our bank doesn't. We really should, though." Well, that's wonderful.

He also suggested I close my account right then, and let my balance be sent to ChexSystems, a 3rd party that banks report to when someone fucks them over. It's a little illegal, and would probably give me bad credit, but that was his suggestion. I said no thanks.

I love SunTrust. Really.
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