Protocollie (protocollie) wrote in bad_service,
Protocollie
protocollie
bad_service

Bad service at a gas station.

It's a short story, and it happened to me about a year or so ago, but I recalled it and wanted to share.

So I roll up to a local Shell station to put some gas in my car like I always do. I take the little nozzle off the dock, I open my gas tank and stick in the nozzle. That's pretty normal, right? I mean, I'm not flailing around wildly or abusing it. Anyway, I swipe my card, start pumping, and not only does gas go IN to my car, but it starts coming out of the little gasket on the bottom of the pump nozzle. And all over me. The problem is, even if I release the handle, it's still spraying out (and there's a lot of it.)

Anyway, I manage to hit the emergency shutoff and walk into the gas station attendant place with jeans covered in gasoline and pretty fucking furious. I try to keep my cool and be like, "dude, your gas pump is broken."

Now I think if a customer walked in doused in flammable liquid complaining about a problem with one of your pumps, you'd be REALLY apologetic. But uh, no. The dude flips a shit.

"The hell did you do!?"

"The nozzle is..."

"Shut up, dude! What the hell's wrong with you? What kind of idiot can't pump gas without getting it everywhere?" 

I try to explain one more time what happened and the guy's still angry. I insist on not paying for the gas his pump shot all over the ground (that didn't go into my car) and try and explain that now, I'm going to be late for work. I'm not going to work covered in gasoline.

He refuses to refund my money. We back and forth for a bit and I toy with the idea of calling a police officer, but I'm covered in gas. I just wanted to get it off me.

At this point I headed home because the fumes were really ridiculous and I wanted to get clean. But wtf.

Moral of the story, don't ever go to the shell gasoline on the corner near Sesame Place. The one with the McDonalds.

Yeah.
Tags: "greatest" cashier evar!, *gas/fueling station, delayed reaction, false accusations
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