That's one side of the bad service. We're sick of NCSoft, we want out--we already have negative vibes attached to this game, and anyhow the reviews aren't that great, and PVP sounds like it sucks. So we want to return it. This is the other side of the bad service--although really it's a bad company policy, not the fault of the employees, but it still counts, I hope? This is the part I'd really like advice with.
Game Stop's policy is that you can't return new, opened software. I understand this on one level, but I really, really don't think it applies to my situation. I feel as if we've been basically ripped off--they did sell us a game we can't play. It is, essentially, damaged goods. I could struggle with the software company to finally get a way to play it, but I really don't want to play it anymore. I want to return it. Game Stop doesn't want me to. I'm all for going down to the store and politely being irritated at the situation, but I was wondering if anyone here has any thoughts for me?
