I am so frustrated with Sears Citi Card Services.
First of all, I don’t have a credit card with them. Somehow my number got on someone’s account, and they have been calling me twelve times a day. I answer the phone and they hang up. I have called them three times already. The first time I was told that in order to take the number off the account, I would have to go INTO the account. Someone else’s account--- to take the number off. Ridiculous.
I started receiving the calls again. I try answering them and they hang up. I called today and told them this isn’t my account, and they need to remove the number. They said they would and that it would take up to an hour. An hour passes and the number calls me. I probably committed a customer suck, but I called back and just started yelling at the first person who answered the phone. So frustrating!