Gwendolen (everanddespair) wrote in bad_service,
Gwendolen
everanddespair
bad_service

This may be minor, but it irked me.

I bought a couple shirts off 6dollarshirts.com and they said they were shipping it UPS ground. I paid $7.94 for this, which seems about right for UPS ground.

Today I get one of the shirts but am surprised because is was in my mail box with a USPS First Class Mail sticker on the package. WTF?

So I was essentially lied to and I did not receive the service I paid for. I emailed them requesting a partial refund for shipping, so we'll see how that works out.

EDIT: Now I am really confused. I got this email from them: We wanted to let you know that your 6DollarShirts order has been shipped on 03/10/2009.

Your order has been shipped with USPS. Your delivery confirmation # is [number]
Please go to: [usps tracking link]
if you need confirmation of delivery.
Please note: if USPS says there is no record of the shipment, please do not worry. It sometimes takes days for their system to update.


Please allow up to 5-6 days for domestic delivery and 7-10 days for international delivery.

If you have any questions, please feel free to email us at info@6dollarshirts.com.

Thanks for your purchase!

-6DollarShirts.com



Now, I am assuming that email is for the second shirt, but I don't know. Regardless, I still paid for UPS ground shipping. This can't be right. They can't be able to charge for one shipping service, and use another. But I have not received a response to the email I sent them.
Their website says on the ordering info page: Orders within the continental United States will be sent via UPS. PO Boxes, Military Addresses, U.S. Territories, Alaska, and Hawaii will be shipped to via The United States Postal Service.

The address I provided is my street address and I live in Oregon. There is no reason for them to use USPS. I am...confused and annoyed.

EDIT 2: Still haven't heard back from them. I went to USPS.com to do a quote on how much it would be to send an 8oz package to me from Florida (where they are based) and it's less than $3. So they really ripped me off here. Any ideas of what I should do at this point?

EDIT 3: Finally got a response from them:
We use USPS mail when orders are small enough to fit into mailboxes.
The difference in price would be about 2 dollars. Let me know if you
want a 2 dollar refund.

Thanks,
Megan & $6 Shirts


Now I know that's bullshit because if I go to USPS.com and get a shipping quote, it says for an 8 oz package from Florida (them) to Oregon (me) Fist Class mail (how it was sent) is about $2.36. I am getting more and more frustrated with them.
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