scribbledaway (scribbledaway) wrote in bad_service,

snotty little twirp at whole foods

This would be the very first time ever that I have run into bad service at wholefoods, and it was more  a bad attitude than bad service.

I went to buy a tray of raw deluxe nut mix. it's raw brazil nuts, filberts, cashews, pecans and almonds. And I couldnt find them. I could find some individual raw nuts, and of course multiple toasted mixes, but not the raw mix i wanted. so i asked a boy who was stocking the nuts. While we were talking i was still looking and it wasn't until he told me i was unwililng to admit i was wrong that i actually even looked up at him.

Him:  Well, I don't know what you think you're looking for, but I'm pretty sure we at whole foods would never carry a raw nut mix, considering that some raw nuts are PRETTY nasty and nothin will ruin your day quicker than biting into a raw cashew."
Me:  No, really, I buy them here all the time. I have a tray at home with nothing left in it but the cashews because I think you're right about that. They're pretty gross.
Him: You either have toasted with salt or toasted without salt, but you DONT have a raw nut mix. I know, I know, you buy them here all the time. Everybody always says that when we tell them we don't have something,and they don't, because we never had it. We dont have raw mixed nuts, we have never had raw mixed nuts, and you're not going to find them because they've never been here.
Me: I'm serious. I buy raw nut mix here every couple of weeks.
Him: No. You don't. You're wrong and you don't want to admit you're wrong.
Me: Want me to drive home and get the tray and bring it in and show you?
Him: Well you could say you were going to do that, but i know you're not going to be able to do that, because the thing you're claiming to buy here has never been here. You're either wrong  or youre lying.
Me: Did you just call me a liar? Really? I'm going home to get that tray...
Him: Don't bother, my shift is almost over. And it's an empty threat anyway.  Have a great day now!

and off he went, happily solid in the knowledge that he was right and I, the moronic customer, was wrong.

When I got home there it was....raw deluxe nut mix.

empty of everything but the gross cashews.
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