The other two minors had booked though priceline.com, as my friend had. All of these people had booked a month before, in november. They had both priceline and sun country, and neither did anything. Priceline wouldn't even get them a hotel for the night, which they couldn't afford themselves.
My friend tried to call both companies, and the reps just said to call the other company. Sun Country didn't offer to book another flight the next day.
My friend was eventually able to book a flight with United, but Sun Country still screwed her out of a flight that was paid for, along with several other people.
crossposted to Bad_service and my Livejournal