Now since I was still in the room without a phone, my wife had answered the call, spoken briefly with the women and brought the cordless handset into the room for me to talk to her. At this time, I looked at the time and it was 12:02. It couldn't have been any later than midnight when they called me, meaning they certainly did get my order before midnight.
She didn't sound the least bit concerned about turning away a pizza-loving customer. When I told her "Well, I'm sure Pizza Pizza will be happy to have my money," she was, of course, unconcerned.
Pizza Pizza was, indeed, happy to take my money and give me pizza. Since this happened, I have spent about $150 at Pizza Pizza over two months or so. Pizzaville has not gotten a dime and never will.
Pizzaville did send me an e-mail asking me how the pizza was and the whole online process. I related my tale of woe on the form and asked for someone to tell my why I should ever buy from them agin. There has, of course, been no response.
I'm sure some smart-ass will try to say I have no business ordering that close to closing, but to Hell with that. Closing means when they stop taking orders. If you want to stop taking orders at 11:30 so you can all leave bang on 12, say you close at 11:30. I've been to sit-down restaurants that post a closing time (say, 11:00) and a time for the last order (say, 10:30 or 10:45). If I miss last-order, I don't complain because it's explicitly stated.