orthent (orthent) wrote in bad_service,
orthent
orthent
bad_service

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Something seems off

I'm not altogether sure whether this is bad service, but something seems off about it.

I recently had some home repairs done by a respected local firm I've hitherto trusted. Now the bills have arrived--to the tune of more than $800 to build an access panel (to give access through a wall to the pipes for the bathroom sink and stool), and approximately $750 to re-glaze a broken basement window (hopper type, with three panes). These bills are based on $70 per hour of the carpenter's time--about ten hours for the access panel, eight for the window.

Are there any members of the community who had similar work done recently, who'd be able to tell me whether this is a reasonable amount of time for these projects to take? I need to pay these bills soon, but I can't shake the feeling that I'm being taken.
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