Recordings for the blind and dyslexic, and possibly postal bad service as well.
For those of you who don't know, I'm blind. I go to college, and most college textbooks are provided by Recordings for the Blind and Dyslexic, if you're in the US. At the beginning of January, my school's Disability Services office emailed me and said, "This is your book for Human Growth and development, it's available from RFBD (Recordings for the blind and dyslexic, order it," essentially. So order it, I did. And I ordered it online, figuring that would be the easiest way to do things. Three weeks later, being last week, it's a week and a half into the course, and my book is still not in my hands. Thank god we had a snowday last week, because that's pretty much my only saving grace at this point. So, I call RFBD, and say "Look, I think this book got lost in the mail, can you send me another one?" It is now a week to the day, from that date, and they're sending me books for a course which I am no longer taking, and yet this particular book that I absolutely need, has not shown up. I would've gotten the book by some other means already, if there was one, but it's not available anywhere else, in any other format.