MapDark (mapdark) wrote in bad_service,

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Super rant...

The Petro-Canada near my home is so going down! It's the 5TH TIME that we go there to get milk and it turns up to be spoiled. We made several complaints and it turns out nothing ever got resolved. So I called ONCE AGAIN this morning because the milk AGAIN turned out to have gone bad! And this IDIOT of a manager that sounds like he's probably 5 years YOUNGER than me takes this very condescending tone and tell me that basically it's not their fault and that the fridge was broken and that they didn't know anythign about it.

.. WHAT?

The fact that the fridge IS BROKEN and that it had NOT BEEN REPAIRED FOR AN EXTENDED PERIOD OF TIME and that milk was LEFT TO SPOIL in it and not removed IS YOUR FAULT!!

The fact that YOU mister manager tell me that I COULD HAVE CHECKED THE MILK before leaving is INSULTING. It's not MY JOB to do that it's YOURS and YOUR EMPLOYEE'S!

I had more than once the displeasure of opening a new pint of milk in the middle of the night to puke it out right away because it felt like I was drinking cottage cheese mixed with cyanide! So PLEASE don't go and play VICTIMS in this. 5 times it happened . 5 times we made a complaint .. 5 times nthing was done. and PLEASE don't tell me that the fridge was broken for a full 3 months!! cause then it's both DISGUSTING and APPALLING that it would be in disuse all that time without repairs! I mean part of the staff,s responsabilities is to check if the fridges are at the right temperature ( I would know . I work in a convenience store before)!! There are around 30 days per month , 3 months have passed and there are about 3 shifts per day. Which gives you 270 shifts.and you're going to tell me that inside of 270 SHIFTS NO ONE HAS REALISED THE FRIDGE WASN'T WORKING PROPERLY?!

.. no of course not .. you people working there are WAY too busy talking to each other and reading magazines instead of doing your job and getting that very mean face when it's passed midnight , that we can't get inside , and you have to get the stock for us waiting outside.

Now you might be wondering why it's such a deal.

Well this place is pretty much the only place that seels food after 9 in the area. and with the schedules everyone have we often HAVE to buy from there.

So we're being stuck with a place that doesn,t take care of their stock!
Tags: canada, helpful comments, inconvenience store
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