everybody's satellite (when1wasaboy) wrote in bad_service,
everybody's satellite
when1wasaboy
bad_service

WE DID NOT CALL YOU!

So, can telemarketers count as bad service? I mean, ones that go above-and-beyond the call of suck? (or, in this case, WTF?) If not, I'll remove the entry.

For some reason, my work gets a LOT of telemarketing calls, especially one for selling your timeshare. If I have time, I do my best to get to a real person, and get put on the do not call list.

A couple days ago, we got the timeshare call, and the store was empty, so I figured I'd take the time to wait on hold and get a real person. I listen through the speech, then wait while it rings.

Guy: *spiel about selling time shares*
Me: Can you please add us to your do not call list?
Guy: WE DID NOT CALL YOU!
Me:....uh. Ok, but can you add us to your...
Guy: MA'AM, WE DID NOT CALL YOU! WE DID NOT CALL YOU! WE ARE A NATIONAL REFERRAL CENTER WE DID NOT CALL YOU!
Me: Great, but this is a business listing and...
GUY: MA'AM, MA'AM, WE DO NOT SEND OUTGOING CALLS! WE DID NOT CALL YOU! WE DID NOT CALL YOU!
Me: pretty much shocked, he's all but screaming at me Then can you refer me to some...
GUY: WE DID NOT CALL YOU! hangs up

Dude. I understand. I know that there are big calling centers that take this kind of thing. But yelling at me? And hanging up on me? I swear, I didn't bitch at you. I wasn't -going- to bitch at you. I just want you to stop calling my work!

Also, a question:
If this is some sort of call clearing house, are they still obligated to add us to a do not call list, if we ask? If not, do they have to provide information for how we contact the right people?
Tags: question, telemarketers/solicitors
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