blush10ac (blush10ac) wrote in bad_service,

Yeah, That is why we call ahead to warn you!

So a group of my girlfriends and I get together about once a month for a nice dinner out. We call ahead whenever we can because there is usually about 8 of us and one of them is in a wheelchair so finding a table to accommodate us sometimes takes a while. This time we actually made reservations (at a "better" Chinese restaurant here in Nashville). I got there about 10 minutes before our reservation to check and they had us at two high top tables (like usually found in the bar area). Forget the fact that we had specified one of us was in a wheelchair why would you put a reservation at two high tops when 90% of your business is walk ins?

Then she had the nerve to ask if we could "make do". WTF? Yeah, we can just hand Maria's food to her since the tables are taller than her head! It then took them 40 minutes to get us a decent table ready and we weren't offered any compensation.

Then the waitress was one of those let me stand at one end of the table and strain to hear people rather than walk around and take the orders.

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