nmgirl98 (nmgirl98) wrote in bad_service,

Dear Bill Payment Center Dude from my bank,

Thank you for NOT helping me with my major screw up and being more concerned with upselling me on your version of Quicken.  I wanted help with cancelling the payment (I went way too fast in bill pay and added an extra digit to the payment that needed to go out today.  Stupidity is my middle name) so that I wouldn't have a major FUBAR but that didn't happen.  The payment is still there, the money is still out of the account and I have no clue where to go next.

(If I call the company - ALlstate in this case - can I get them to refuse the payment?)
Tags: *banking/finance
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