Nathan (nathan_dorian) wrote in bad_service,
Nathan
nathan_dorian
bad_service

Good Service, Bad... Behaviour?

Not sure if this fits here or not, but it made me go O___o

Hope I'm not in the wrong here. :C



Today I received an item from eBay.

Feedback I gave was positive and:

"Seller lied about when item was shipped, but otherwise fast and good."

They replied to the feedback with:

"BUER NIAVE! DOESN'T REALIZE SMARTSTAMP HAS 'SEND BY' DATE ON LABEL-I DO NOT LIE!"

Which they have now somehow changed to:

"
SMARTSTAMP HAS 'USE BY'DATE ON LABELS-BLOCKED!DONT' NEED INSUTED & CALLED A LIAR"


O_o And they e-mailed me this:


Seller: EXCUSE ME!!! I DO NOT lie - please explain your feedback as I take that very personally !!!


Me: The service was great, but you lied about dispatch.

You sent me a dispatch message on a SUNDAY.

You cannot dispatch anything on a sunday.

But it's a great item so thanks. :D


Seller: I sent you a label as that is the date I PRINTED YUOR POSTAGE LABEL - so I could post off on the Monday morning - how DARE you call me a liar - do you realize how imporant feedabck is and how INSULTING your feedback is !! How can you be so NASTY????? most people are pleased a seller communicates and has the manners to tell them their items is being parcelled and being ready to send off -- I can't believe yourt feedback - I am really stunned that you have called me a liar


Me: You sent me an incorrect dispatch e-mail, then.

Please cease being so childish and do not contact me again.

Also, please do not forget that I gave you POSITIVE feedback, and please stop being so insulting towards someone who has been nothing but civilised, thank you.






...God, some people are strange.

To clarify further - they never communicated with me. Instead, they gave me an automatic dispatched item message via e-mail, on a sunday, which was the same day that I ordered the item.









ETA: Okay, I guess I sucked a bit.

My bad. :C

Their behaviour still absolutely shocked me, though.







ETA #2:

I just PMed the seller.

"Hi again.

I want to apologise.

I should have contacted you BEFORE the item arrived regarding the dispatch e-mail, and I didn't notice when you did actually dispatch it until you told me that it was monday.

I wish I could reply to your comment on the feedback to rectify things and make up for it.

Sorry about this, my mistake, definitely shouldn't have even thought about using the word 'lie'."


Want to thank everyone to kicking some sense into me, thank you. C:
Tags: ebay/craigslist, helpful comments
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