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March 18th, 2017

Mar. 18th, 2017

A letter to the CEO of T-Mobile. I've left out how rude the local store was when I came in without the text that T-Mobile was supposed to send. I never got a text but called the customer service to double check before coming into the store. Lady copped an attitude that I should've waited for the text (they likely sent it to the line of the phone which wouldn't boot, lol), but another person found the phone in the back room. I feel this is minor in comparison to my real complaint (T-Mobile not honouring what it's representative said), and didn't want to detract from it.
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