January 3rd, 2015

ballerina

'professional' cleaning service.

it's been a while since I've been so frustrated at a company that I felt compelled to rant about it here.

this past week I received a coupon via email from a company called HandyBook for a two hour cleaning, $39. I've been feeling pretty bad the past several weeks and I have several stressful things going on, so I thought that this came at a perfect time so that my apartment could be professionally cleaned (just one less thing on the plate, you know?) before I begin this frustrating tale, let me say that I live in a 500 square foot apartment, so by no means is there some huge daunting task ahead of any of the cleaners, just some general 'spring cleaning' and deep down cleaning that I needed done.

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UPDATE 1/4: well what do ya know, they emailed me and cancelled on me tonight for tomorrow's booking. that's three cancellations in one week. then they had the audacity to just simply move my booking to Wednesday at noon without ever even discussing this date with me!! I don't have availability on this date. I called and cancelled everything and asked for all of my money back. what a complete joke of a company, I have never been so pissed at a company before. the level of ineptitude is mind boggling.