July 28th, 2014

Michael links lip

Bad movie service turned sort of good

So, I use Fandango for movie tickets all the time. Really convenient and easy. Never had a problem until last Friday. I was ordering multiple tickets. I had a new credit card, so I had to change the information from what was saved in the system. I got multiple error messages, but the thing finally went through. I got the confirmation page. Everything was fine, or so I thought.

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TLDR: Fandango's website has errors and gives me the wrong thing. Promised resolution never materializes, though the theater itself ultimately gives me something better.