March 31st, 2014

hawkeye

Hello? Hello??

So I just called to see if I could book a reservation for a friend's birthday dinner which I'm organizing (it's a small party, there's only three of us going in total) and the woman who answered the phone when I called was very rude.

Her: -greets me in a really fast, mumbled greeting that I only caught the last part of-
Me: Hello, I was wondering if you took reservations?
Her: -still mumbling, very hard to hear, sounded like "we've stopped taking reservations for today"-
Me: -confused, but still polite- "Oh, so you don't take reservations?"
Her: -sounds vaguely annoyed- "No, we don't."
Me: "Ah, okay well than–
Her: -hangs up-

I checked the website to check if they took reservations and there was no indication if they did, so I figured that I'd call to ask and if so, make one, but just hanging up on a customer while they're still talking? That's just rude.
SW - Rey BW

Medical bad service

I wasn't going to post this, but I'm still so angry that I just need to get it off my chest.

A big of background: I get severe migraines. I was diagnosed with my first one when I was five, and for more than the last twenty years I get more than twenty-five a month, up to thirty. So basically I have a severe migraine every day. I recognize the different types I get, what causes these different types, and how to care for myself when they get really bad. I have also refused prescription pain meds until recently, when my brain started getting damaged by these migraines.

Well, I've not been super thrilled with my current neurologist, whom I do not believe take me and my pain seriously. He has not changed my meds in the two years I have been seeing him despite no change in my symptoms.

That leads to the current bad service situation, as when I was in the ER in February (surprise, for a migraine so bad my mom panicked and brought me in) the doctor there gave me a referral for a new neurologist.

I had an appointment with this new neurologist today Collapse )

I understand I may be overreacting a little here (there's a lot of personal stuff going on and I may be a bit on edge), but wow. That was the worst doctor's appointment I have ever had.