March 26th, 2014


Would you consider this bad service

Yesterday, I joined my boyfriend's fitness account at a LA Gym to get fit. We spoke with the GM who was helping us add myself to my bf's account. During the set up process, he asked my boyfriend if we were together and I joked that he had just randomly picked me up, asking if I wanted to go work out with him and that we actually didn't really know each other.

He then proceeded to comment "OH, well, at least he is a gentlemen, he is working out with you, rather than taking you straight to bed...."

I was sort of taken aback, but just laughed it off, uncomfortably. After we were told the money would be taken out of his account for the sign up fee, I told my boyfriend that I would pay him back the following week. The GM again makes a comment, saying that I should just pay my boyfriend back in favors, rather than in money.

Before we left, he also made the comment that my boyfriend is with me for ALL of me.

It was just such a weird and inappropriate situation. We ended up leaving right after and while my boyfriend offered to drive back and speak with the guy about how uncomfortable he made me feel; thought that I shouldn't report it to their corporate, since he was being friendly and just joking around. I feel differently though, since I work in customer service and would NEVER make those type of jokes to a customer. This has also made me not want to go to this specific location, due to this particular manager.

What are your thoughts?

Why would you need to know that we didn't give you what you paid for?

This is relayed bad service, happened to my parents in another province.  She was shoveling her car out of the driveway and found a flat tire.  There wasn't space to replace the tire where it was sitting, so she called CAA, and they replaced it with the spare.  They found a huge gash in the side of the flat one, so they told my dad to be careful when he took it to get a replacement.  Not the bad service.  On his way to get a new tire, the spare popped, so he had to call CAA again and have the car towed to the shop, where they found a broken spring, strut, and UB? joint (my mom wasn't really clear), which is what had destroyed both tire.

Not a small amount of money later, all the bits were repaired, a new tire put on the car and a new spare purchased as well.  Mom drove the car for two weeks, no problems.  Then yesterday she was cleaning out the trunk when she noticed that the floor piece that covers the spare was askew.  It wasn't until she went to adjust it that she realised there was no spare in the well!  She called the shop, and they said that the tire my dad bought for a spare didn't fit in the well, and they didn't think he would want it just sitting in the trunk, so they hadn't put it in.  And never bothered to mention this fact, because you know, people don't usually want to take their recently purchased items with them

Bad hair service

So I am not sure if this IS bad service or if I am just being irritated.

I went and had my hair cut and relaxed today at the beauty school. (It is nice, she knew what she was doing, and I was in and out of there within 3 hours which is great).
When I went to pay, I received sticker shock when I was told it was going to be $80.
Whenever I have ever gone before, a relaxer and a hair cut is about $55.
When I questioned why it was so much, I was informed that it was because the person who did my hair was an advanced student. I am glad she was and she did great but I was not informed that based on who did my hair it would cost more nor was I even told that it was going to cost more. I guess I was just suppose to know this before coming in?
Their website does list 3 different prices but the terms they use do not imply the experience of the beautician.

So. I am wondering if I should just let it go or if I should contact them since it was $25 more dollars than I was looking to spend.