February 22nd, 2014

(no subject)

This might seem minor bad service, but it seems to happen often and it is irritating.

When I change my address and phone number, it seems like getting it changed at any of my doctors (it took 5 attempts at my GPs office), my dentist, and eye doctor is like pulling teeth.

I went to see my gyno two weeks ago. Before I left I made sure to double check my contact info because it's different from the last time I was there. I had the receptionist update it and she assured me it was changed.

Apparently they only changed my address. I got a letter today from her office saying that they've been trying to reach me via phone to talk to me about test results. :/ Now I have to wait until Monday to find out said bad news (that's the only reason why they would call).

Like I said, relatively minor bad service...but still...why bother to have me update it if it rarely gets updated on the first try?