January 2nd, 2014

Ulame Pell sharing breath

Off LJ Bad Service

So this is something special

http://au.news.yahoo.com/today-tonight/consumer/article/-/20577128/shock-customer-service/

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Then comes the butthurt responses on the actual website

http://www.sportsonline.com.au/Blog/Our-Response-to-Channel-7.aspx

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There was another blog post that had more swear words in it swearing at Chanel 7 but it's been removed since and given that comments have been disabled for this entry, I'm assuming it didn't go down too well with the public.

Channel 7, I usually ignore since Today Tonight is the equivalent of Fox News but thankful just a show not an entire channel but this caught my eye on the Yahoo7 (Yahoo owns Channel 7 or the other way around for Australia) today.

I understand that small business have issues all the time and couriers mess up all the time but this is not how to respond to a customer complaint, no matter how frustrating it might be.