December 13th, 2013

Bad Kitty

No Wonder Sears is Going Bankrupt

So I decided to buy a toolbox as a gift and since I had a lot of membership points with Sears I decided to buy it from them. I went to sears.com, found one I liked and placed the order for in-store pick up at the Sears in my town as they showed five in stock. The order seemed to go through fine, got the order confirmation page and number and my points applied no problem. It all went downhill from there.

Collapse )

TL;DR: Sears basically sends me an email saying, “We decided not to use the payment information you entered and when we tried to take payment from a card number we made up out of thin air we were shocked it did not go through. Oh and your order is cancelled and those points you earned by being a loyal customer are in limbo for now”.