December 10th, 2013

So...why are you here??

Went to a food Walmart by my house with my roommate and husband, we (hubs and i) decided to give food goodies for christmas this year since our wedding was an expense even with awesomely cuttable corners. The 3 of us are waiting at self checkout (one line for four registers) when a last shoves post with a full cart and tries to snag the next register.
All four people in line share wtf looks and my roommate yells ” umm...there's a line here”. I walk up to the self check assistant and ask him to point the line out to rude lady and he...looks up from his magazine, shrugs, then keeps reading. I say ” are you serious?!?” and get a ” not my problem” without so much as a glance in my direction. I give my most sarcastic ” gee...thanks” then manage to jump between rude lady and the person in front of her to scan the water bottle I'm holding. As rude lady is about to say something I turn to her and say ” ma'am, that orderly group of people that you rudely shoved past is called a line, and considering the fact that you had to crash into two parts to shove past it I highly doubt that you were unaware of that fact. My order is started now so kindly step side so my friends can bring their cart over and then you can step to the back of the line like every other decent human would”.
Not the worst service in the world, but that dismissive attitude just boils my blood, and I had just gotten off work with table after table of entitled assholes with zero concept of other people and was just done with it today. On the plus side...I worked bacon into a cookie and it was awesome!

Edited to add paragraphs and fix typos...why don't they make slide phones with a keyboard anymore? :(
Maker Unknown

Sneaky Sales Tactics at Rite Aid

I felt like this was bad_service, mostly on the part of whoever made up this "scheme" for sales at Rite Aid that involves their bonus rewards card. You guys can be the judge.

I needed to purchase some ibuprofen today. There is a Rite Aid in the same shopping center that I work in. So I decided to pop in there. I'll be honest, I usually shop at CVS or Walgreens (when I have to, I much prefer Target). But they're convenient. I went back to section with pain killers.. notice they have a 100c bottle of store brand ibuprofen for $6.47. Sounds reasonable, great. I go up to the register and she rings it up at the price of $7.47. I say "oh it said $6.47 on the price tag". She replies, in a rather dismissive tone, "oh, you probably don't have the 200 bonus points."

I literally did not know what she was talking about so I said "what do you mean? The price tag said $6.47." She goes back to check and confirms what she said "oh you have to build up 200 bonus points with your rewards card before you can get the discount". I'm getting peeved at this point. "So, you have an advertised price and then fine print on a price tag with some sneaky bonus points requirement." She confirms and asks if I still want to buy it. I say "fine" and check out.

But then I leave and feel more and more angry about it. It's like a bait and switch tactic. Oh, put something in the fine print and when the customer gets to the register hope they'll just go ahead and pay full price. Or just not notice. So I decided to take the ibuprofen back and get my money returned.

As a side note, the employees were carrying on a loud personal conversation the entire time I was being helped.. as well as when they were helping the customer in line before me. Not happy. I called customer service, but they didn't seem to care either. I guess I'll be heading to CVS or Walgreens next time. Although I have heard that they may have some similar tactics.. guess with price tags in the store you also have to read all the tiny little print on the bottom of the already-small tag. Maybe it's a customer_suck because I didn't read it.. but you know? I've literally never had this happen before. I'm only 26, but what happened to the good old days of sales prices and non sales prices and screw all this rewards BS?