October 29th, 2013

  • charuby

Angry! Fuming! Outraged! >:(

My mum has a bad shoulder and needs an operation on it. After months of waiting, the day finally came around. They wanted her there at 7:30 this morning. They told her to not eat anything after midnight last night. So, after not eating anything for fourteen hours straight, after waiting around for 6 and a half hours, they wheeled her into theatre, only to then tell her, that due to other medical problems that she has, they need two aneathesists and there's only one, so sorry, the operation has been cancelled.

The hospital KNEW about her other medical problems. They cancelled it before due to the same reason but not at the last minute like this time. She's so upset. Her boyfriend went with her too, so God knows how he's feeling about the whole thing. She phoned my nan, clearly upset and angry, so now we're just waiting for them both to get home.

We're taking this further because this isn't fair! If they knew this all along, why did they wait to get her into the operating theatre before telling her?! So angry I could scream!
accidentally like a martyr

(no subject)

I don't know if anyone remembers my last post where I tried to cancel my Julep subscription and found out it would have been easier to hack off my own arm with a rusty saw, but it ended pretty favorably. I finally got hold of someone with authority, she apologized profusely and told me my account was canceled, and I got told to even keep the October box for my trouble. (Which had a lovely gold nail polish I'm wearing right now, actually.)

So of course, I woke up this morning and saw that my bank account had been charged for 19.99 by...Julep.

I sent a very strongly worded email to them, and I'm calling tomorrow and I'm not going to stop calling until I get my name completely erased from their database/records/whatever. I really advise anyone who was considering buying a subscription with them to not do so. Unless of course, you want to spend the rest of your life either paying 19.99 once a month, or fighting to get your 19.99 back once a month. Great fun!