May 17th, 2013


*Ahem* Excuse me. Terribly sorry about this.

Well, great. I've never done something this simultaneously brave and stupid before, but I feel like maybe... I might be missing something here.

Firstly, I just joined out of pure impulse. I'm usually a lurker ya know, to get a feel for the community, but not for this.

Secondly, I feel like I'm possibly not the only one with this issue.

Thirdly, this'll probably be my only post here ever, but I cannot guarantee it.

So if this is inappropriate for this community, then I'll take my problem elsewhere immediately.

I'm a Sophomore, applied to CSU. Everything seems average; nice school, okay teachers, good, good. There's only one thing... My FAFSA. My god, damned, FAFSA. Yeah, FAFSA can be a cool thing; nifty, safe, free, the works. But MY FAFSA, man. I don't know... Seems a tad backwards.

Currently, I'm living with my ma. So, I gotta use her pin. Easy, yeah? Problem: I can't use the pin. Duplicate? Nothing. Change properties? Nada. It's not that the pin is not active, it's just that the pin does not work. This has been going on since last year. So, last year; we called up the FAFSA peps. Gave us the run-around. Problem: Still unsolved to this day.

So, what do I do? Well, I have to mail them in from now on. But, whoops! Made a tiny mistake on this year's FAFSA. Answered 'no' on the Work-Study question when I really meant 'yes'. So, I gotta correct it. Problem; no more printer ink and the last time I printed was at CSU. So I decided; "Ya know, I should just... Edit it on my page. It should be easy... Right? It's only one little mistake... Besides, why would I want to fill it in again?" So that's what I did.

I had to actually make two edits, but whatever; I tried the mother's pin again... Nothing. Oh! And here come's the best part; customer service. FAFSA has a Live Chat, so I give it a shot.... I should've gotten my hopes up.

Collapse )

So... Yeah. Hope I'm the only one that seems to be going through this. And oh, trust me when I say; the pin is right. There is no way that pin was wrong.

EDIT: Edited down. Again, sorry and sorry again for the trouble.

MAJOR EDIT: After a failed attempt last year to make a Duplicate pin, I finally was able to create one. I tried the pin, and it managed to go through the system. Again, I am not sure why the Duplicate pin did not work or why the original did not work, as well, especially since it had worked for me the very first time that I had used it. I'm not sure whether, when the original was reactivated, that there was some bug in the system, or that it was somehow changed around by something else.

Sorry again for bringing trouble to this community. I did not realize what I was saying, at first. I admit it--- I got frustrated. However, it was only because I knew what had happened last year-- I just may have gotten unlucky and had an unpleasant experience. Unfortunately my nor my family has no patience for automated customer service nor something that is not working, but we did try this several times last year to no avail. I'm not sure. Maybe something was improved. However I do appreciate the help of FAFSA Service and some of you all. Again I did this out of impulse and felt like I needed some help.

Again, sorry for the trouble you all. You probably will not be hearing from me again. My apologies.