March 7th, 2013

*Sigh*

WTF

Think this is more 'wtf' than anything, but yeesh.

So, tonight my oldest child (five) and I were unusually on our own. I'm ill, so I decided to treat him to fish and chips. On the way we stopped at the newsagent and kidlet was looking at the sweets.

Kidlet: Look at them ones!
Cashier: It's look at THOSE ONES.
Now, he's right. Absolutely right and if I hadn't been barely standing I'd probably have corrected him myself. I laugh it off, even though I'm WTF-ing over this random cashier correcting my child. I go to pay for my chewing gum and then this happens:
Cashier: Alright?
Me: Yeah, we're on our own tonight, so it's fish and chips! (My mistake, should have just nodded and smiled!)
Cashier: From that place? *indicating next door* It's crap there, really rubbish.
Me: Um... well... I think it's ok... I actually work there... (true)
Cashier: It's soggy and greasy, all these places are the same!
At this point I don't say much - I know too many of the ins and outs of the place to comment unbiasedly.
Cashier: Just do it yourself, how hard is it!
Me: Quite hard when you don't have any fish in.
There was another customer then so we made our escape, but really? Somebody was wearing their judgypants today.

Oriental Trading

I'm Canadian and have recently moved to a city very close to the US border which is awesome for online shopping. I can get things shipped to a pick-up service in the US, enabling me to buy things that I wouldn't otherwise be able to or to save loads of money on shipping charges.

My son's birthday is coming up so I decided to hit up Oriental Trading Company for party supplies. I fill up my shopping cart, go to check out and uh oh! Using my Canadian credit card I can't specify a US shipping address, and the cost of my order would jump from $48 to over $80 if I wanted it shipped to Canada. Ok, plan B! Had an American friend buy me an Oriental Trading e-gift card. This would allow me to pay without entering billing information, so I could use the US address. According to their website e-gift cards are delivered to the recipient within 12 hours. About 18 hours later my friend phoned Oriental Trading because the gift card still hadn't arrived. Apparently they send the e-gift cards manually, and no one had gotten to it yet. They promised it would arrive by the 24 hour mark. 36 hours and another phone call later it arrived. We're both annoyed, but whatever. It's all good now, right? No, of course not! I go to use the gift card and the website tells me it's an invalid gift card number. I try to phone Oriental Trading but while they accept orders from Canada their customer service line only accepts phone calls from the US. So my friend has to phone AGAIN.

The customer service rep from Oriental Trading is rude to her and offers no apology. They're now processing a refund for her that they said she would receive in 24-48 hours, and we're now at 36 hours. Moral of this story, don't send anyone an Oriental Trading gift card!