December 29th, 2012

jayne and vera. customer service and bad

Update: Comcast suck turned (probably) good service

Writing in with an update on this post.

Collapse ) To sum up: After receiving service from Comcast which varied from questionable to awful, we finally got a specific service tech who provided great service. Naturally, this only holds true if the wireless continues to work; M says that, after previous visits, the wireless worked while the service tech was in the house and stopped working when they left. We'll see how this one goes.
cat ninja

Bad Service or...?

I want to get opinions on something that happened over the summer.  I originally posted about on a customer suck website, but I got a snotty private message that it was more bad_service on mine and my bosses part (If this isn't allowed feel free to delete it).

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