October 16th, 2012

Kyoko Moon

*NEVER* use Securus Payments

Who knew accepting credit cards would be such a headache?

I remember making a post about Securus shortly after we got set up, but I can't find it so long story short: an agent from Securus Payment Systems lied to my husband about saving *so* much money, failing to mention the contract was for four years AND we had to rent a terminal from them, rather than using the terminal we already owned outright. I couldn't read the contract beforehand as I was doing that whole working thing. I worked out the numbers once and we're saving about $2-$5 per month over the company we were with before, who had so much better customer service.

Oh I wish that was the end of the problems we've had with them. Collapse )